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Answers to Common Questions — Because Your Peace of Mind Matters
Frequently Asked Questions (FAQ) — Coastal Home Watch & Concierge, LLC
What is a Home Watch Service?
A Home Watch Service is a professional, visual inspection of a home or property, designed to identify potential issues before they become costly problems. Coastal Home Watch & Concierge, LLC offers fully insured, bonded, and accredited Home Watch services to protect your home while you’re away. We create a customized Home Watch checklist based on your needs, and if an issue arises, we notify you immediately to address it in a timely and cost-effective way — giving you peace of mind.
Is a Home Watch Service the same as a security service?
No, a Home Watch Service is not the same as a security system. While alarm companies monitor for break-ins and fire, they do not check for problems like water leaks, mold, pest infestations, or storm damage. Our regular, in-person home checks look for these issues and more. Additionally, we can respond to alarms and work with local law enforcement when needed — providing a visible presence that can also act as a deterrent.
Are Home Watch Services the same as house sitting?
No, Home Watch and house sitting are very different. Home Watch professionals do not live in or "sit" at your home. Instead, we conduct scheduled, professional property checks to ensure your home is secure and in good condition. We are there to inspect, report, and act on your behalf — never as guests or temporary residents.
Why not ask a neighbor or family member to watch my house?
While well-meaning, neighbors and family members lack the training and expertise to identify potential issues that may affect an unoccupied home. Asking a neighbor often puts them in an uncomfortable position if something goes wrong. As a fully insured, bonded, and accredited Home Watch service, Coastal Home Watch & Concierge, LLC provides professional care and oversight — so you don’t have to rely on favors or take unnecessary risks.
Why should I hire a Home Watch Service?
Unoccupied homes are vulnerable to water damage, mold, pest infestations, vandalism, storm damage, and more. Small problems can quickly escalate if unnoticed. For example, a leaking pipe could go undetected for weeks, resulting in thousands of dollars in damage. By hiring a professional Home Watch service, you reduce the risk of costly repairs and enjoy peace of mind knowing someone is checking on your property regularly.
Will I receive a report after each Home Watch visit?
Yes! After every scheduled Home Watch visit, we provide a detailed report outlining what was checked, any issues identified, and photos of your property. This transparent reporting system keeps you fully informed and gives you confidence that your home is being properly cared for.
What happens if a problem is found during a Home Watch visit?
If an issue is discovered during a Home Watch inspection, we will contact you immediately to discuss the situation. For emergencies, we act quickly and appropriately to minimize damage and handle the situation. For non-emergencies, we work with you to decide the best course of action, and can coordinate with trusted local vendors to address repairs if needed.
Can Home Watch Services save me money?
Yes. Regular Home Watch checks can help prevent costly damage, reduce utility waste, and catch issues early before they require expensive repairs. Identifying problems early can also help you avoid lengthy and costly insurance claims. Professional Home Watch services often pay for themselves by preventing larger, expensive issues.
What are Coastal Home Watch & Concierge’s credentials?
Coastal Home Watch & Concierge, LLC is fully insured, bonded, and accredited by the National Home Watch Association (NHWA). All employees have passed criminal background checks, and we meet the highest standards of professionalism and trust. You can verify our membership directly through the NHWA Accredited Member Locations page or by contacting the NHWA.
What additional services do you offer beyond Home Watch?
In addition to Home Watch, we offer Concierge Services and Vacation Rental Assistance. These services include keyholder access, grocery stocking, mail collection, vehicle care, and curbside garbage service. We also assist with between-guest check-ins, cleaning coordination, and vendor supervision. If you need a service not listed, just ask — if we can't help, we can connect you with trusted local providers.
Still Have Questions?
If you have questions or concerns not addressed here, please reach out to us directly — we’re happy to help.
📞 Call or Text: 910-634-5769 📧 Email: info@coastalhomewatchconcierge.com
Get a Free Consultation.
If you’re looking for trusted, reliable, and professional Home Watch and Concierge services in Brunswick County, Coastal Home Watch & Concierge, LLC is here to help.